Cord Mater

Shipping is free to Portugal and Spain. Delivery time to Portugal and Spain will be 2 to 4 business days.

Europe and other countries, shipping costs will be indicated during the checkout process of your order. Delivery time may be 5 to 8 days.
useful.

All orders will only be shipped after confirmation of
availability of stock and payment. We process the order on the same day, for orders placed before 2:00 p.m.
(working days).

For orders placed after 2:00 pm, shipping will be done
the next business day.

At Moges Jewellery, our products have a 2-year warranty.

Our warranty exclusively covers damage caused by a manufacturing defect.

The warranty does not cover misuse, such as scratched, dented, broken, damaged or worn parts due to natural use,
nor the improper use of the parts.

It is essential to present the guarantee.

On custom or made-to-order products, no
We accept exchanges or returns.

If you wish to exchange or return your product, you must do so within a maximum period of 20 (twenty) consecutive days after receiving it.
received.
The product must be in perfect condition and packaging, with the corresponding purchase invoice and warranty.

If the items show signs of having been used, they will not be exchanged or returned.

The customer is responsible for the transportation and costs inherent in sending the products to be exchanged or returned.

FAQ

To preserve your pieces, at Moges we recommend
the following care to keep your pieces at their best:

• We recommend storing the item in an individual bag (the same as the one we offer), in its original packaging or in a closed box.
• Avoid contact with excessive direct light or humidity, as these can lead to deterioration of the piece.
• Bear in mind that the pieces are affected by the external pH, so it is important to avoid, as far as possible, contact with perfumes, cosmetic products, corrosive products, swimming pool water and sea water.
• Remove clothing when bathing or swimming. Avoid contact with chlorine, sand and sea water.
• Remove items before doing sports or physical activity to avoid exposing them to sweat.
• Clean the parts frequently with a clean, soft cloth.

At Moges Jewellery we use several secure payment methods: MBWAY, MB Reference, PayPal, Credit Card, Debit Card, Apple Pay, Google Pay and Bank Transfer.